| |
 |
 |
 |
| 24/7 Support |
|
|
|
| Unlimited Phone Support |
 |
|
|
Unlimited Remote Control Support
|
|
|
|
| Service Availability Monitoring |
|
|
|
| Emergency After Hours Support (6pm-8am M-F, Sat/Sun) |
- |
|
|
| Unlimited On-Site Support |
- |
- |
|
| MAINTENANCE |
|
|
|
| Microsoft Patch Management |
|
|
|
| Event Log Monitoring |
|
|
|
| Log File Maintenance |
|
|
|
| Drive Space Monitoring |
|
|
|
| Printer Setting Management |
|
|
|
| Quarterly On-Site Maintenance |
|
|
|
| SECURITY |
|
|
|
| User Account Administration |
|
|
|
| File Sharing Permission Administration |
|
|
|
| Security Administration |
|
|
|
| Virus Definition & Prevention |
|
|
|
| |
 |
|
|
| Applications |
|
|
|
| Microsoft Exchange Maintenance & Administration |
Add $200 |
Add $200 |
Add $200 |
| Backup Monitoring and Administration |
Add $200 |
Add $200 |
Add $200 |
| Major Database / Critical Application |
Add $200 |
Add $200 |
Add $200 |
