| |
 |
 |
 |
| 24/7 Support |
|
|
|
| Unlimited Phone Support |
 |
 |
 |
Unlimited Remote Control Support |
 |
 |
 |
| Microsoft Application Support |
 |
 |
 |
| Unlimited On-Site Support |
- |
 |
 |
Emergency After Hours Support
(6pm-8am M-F, Sat/Sun) |
- |
- |
 |
| MAINTENANCE |
|
|
|
| Online Asset Management |
 |
 |
 |
| Online Case Management |
 |
 |
 |
| Online License Management |
 |
 |
 |
| Desktop Optimization & Management |
 |
 |
 |
| Spyware and Adware Removal |
 |
 |
 |
| VPN Client Management |
 |
 |
 |
| SECURITY |
|
|
|
| Antivirus Software Management & Update |
 |
 |
 |
| Software Patch Management |
 |
 |
 |